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Apex traders · help center
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16 guides on account, delivery, products, and payments — pick a topic or search a keyword.
Sign-in & checkout
OTP, registration, and your order history.
Delivery & dispatch
Courier status, holds, and confirmations.
Visit Track & Support with your order number and registered email to see packing and courier progress.
Yes — request a hold from the order status page while packing is open. After courier hand-off, the return policy applies.
Right after checkout succeeds. Prepaid carts move to the payment gateway; confirmation follows gateway approval.
Checkout flags unavailable zones. Send us your PIN and we will check alternate courier options where possible.
Care & claims
Foil packing, damage claims, shipping coverage.
Orders ship in moisture-barrier foil pouches, boxed with inner wrap for fine seed. Labels carry SKU and HSN 1209 classification.
Photograph the packet within 48 hours and file via Track & Support. See the return policy for remedies.
Yes — prepaid orders ship complimentary subject to courier coverage. Full details live in the shipping policy.
We supply sowing-grade HSN 1209 seed for planting. Outcomes depend on soil, season, and care — germination is not guaranteed.
Billing & policies
UPI, COD, invoices, and store policies.
UPI and online gateways, plus Cash on Delivery on eligible carts. Prepaid orders always ship free.
Eligible COD orders include a flat ₹49 courier fee shown at checkout before you confirm.
All provisions live under terms & policies — terms, privacy, shipping, and returns.
GSTIN 27AUTPN4720B1ZL is on record. Mention invoice needs in order notes or contact us after purchase.
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